Yes, we offer worldwide shipping including the United States

Free shipping is provided when your order exceeds $160. Orders below this amount will be subjected to a shipping fee. This fee will be displayed at checkout.

We offer 2 days Express shipping to the United States. Plus, free shipping for orders above €160.
All orders are shipped with DHL Express

All import duties and taxes are covered by Risen Lord. For further details, we recommend consulting your local authorities. Your satisfaction is our top priority!

After your order is shipped, you will receive a tracking number via email from our courier DHL

If you have not received your order after 5 working days, please contact us and we will look into this for you immediately.

Payments options are:

• Credit card: Visa, Mastercard, American Express, Discover & Diners club.
• PayPal
• Apple Pay
• G-Pay
• Klarna

Make sure your billing address correspond to the address of your credit card, otherwise your order can't be processed.

We process all orders immediately. Your order can't be cancelled if it is already fulfilled. You can return it after receiving your order.

Please contact our customer service immediately for assistance.

Because we strive to fulfill all orders as soon as possible, we are unable to change your order or delivery address. Kindly contact our customer service team to discuss the appropriate solution.

Each payment detail is directly handled by our payment service provider through a secure encryption. Your credit card or Paypal details are directly sent to the bank and cannot be read or accessed by us or anybody.

All orders can be returned or exchanges within 30 days after receiptment of your order. 

Kindly contact our customer service team to learn more about how you can return/exchange your order. All returns/Exchange are processed within 10 working days after we receive it in our warehouse.

NOTE: The product(s) must be unused and in new condition as it was when received.

We understand that sometimes things don't work out, which is why we've made the exchange and return process as straightforward as possible. You have 30 days from the delivery date to make your request.

To start the exchange or return process, please follow these simple steps:

1. Contact us at info@risen-lord.com and let us know whether you'd like to exchange or return your product(s). We'll provide you with our return form.
   
2. Fill out the return form, being sure to indicate which items you're returning and whether you'd prefer an exchange or refund.
   
3. Within 30 days of receiving your package, send your parcel back to us using your preferred carrier.
   
4. Once we've received your return shipment, our returns department will process it within 10 business days and keep you informed of its progress via email.
   

We're always available to assist you with any questions or concerns you may have, so please don't hesitate to get in touch.

The cost of return/exchange is for the customer. Risen Lord does not cover this cost unless we delivered wrong or faulty product.

When your return has been received , it is inspected before we proceed in approving or disapproving it. After approval of your return, we will refund your order within 10 business days.

Contact our customer service team for a possible solution. If the product is Sold Out, we will update you about it's restock and the possible delivery date.

In case you don't agree, we will be happy to refund you or offer you a voucher. 

Finding the perfect fit is essential for a comfortable and flattering look. To assist you in choosing the right size, we have a dedicated Size Guide page on our website.

Our products are crafted using 316L premium stainless steel, known for its exceptional quality and durability. This high-grade stainless steel is a popular choice for jewelry and accessories due to its resistance to corrosion and tarnishing.

No, our products are designed to withstand the test of time. The use of 316L premium stainless steel ensures that our items do not fade or rust. This means you can wear our jewelry and accessories with confidence, knowing that they will retain their original brilliance.

Yes, we prioritize the well-being of our customers, and that's why all our products are hypoallergenic. We understand that some individuals may have sensitive skin or allergies, which is why we have carefully chosen materials like 316L stainless steel that are less likely to cause allergic reactions.

To clean your jewelry, mix a little soap and lukewarm water, then gently scrub with a soft toothbrush. Be extra careful with gold-plated items, as they require more delicate cleaning to avoid removing the plating.

If your silver jewelry becomes darkened over time, a special polishing cloth can restore its shine, but keep in mind that it won't remove scratches or dents.

Keeping your jewelry looking its best is easy! Try to avoid exposing it to chemicals and strong products like perfume or cosmetics.

Also, take your jewelry off before swimming, showering, or exercising, and avoid wearing it while sleeping. When you're not wearing it, store it in a clean, dry, and cool place, away from direct sunlight and extreme temperatures.

While it's tempting to wear your jewelry all the time, it's not recommended to wear it in the shower or pool all the time. Although this will not damage your jewelry, avoiding shower & pool help maintain the quality of your jewelry.

To minimize the risk of damage, we recommend removing your jewelry before any physical activity that might cause accidental knocks.

It's possible to sleep with your jewelry on but we recommend to take it off before sleeping, as it can cause discomfort and accidental damage.